Shipping Policy
We’re grateful you chose Enhozho, where every purchase reflects conscious living and authentic connection.
The following are the terms and conditions that formulate our Shipping Policy.
Shipment Processing Time
We ship directly from multiple warehouses as soon as the order is processed.
If we are experiencing a high volume of orders, shipments may be delayed by a couple of days. Therefore, please allow additional days in transit for delivery. In rare cases, if there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Some orders are shipped for free.
If there is a shipping charge with your order, Shipping charges for your order will be calculated and displayed at checkout.
- US 7-14 Business Days (we will try to expedite it as much as possible)
- International 14-31 Business Days
Delivery delays can occasionally occur (natural disasters, pandemics, situations out of the seller’s control).
Shipment Confirmation & Order Tracking
A tracking number will be added to your order details as soon as it is available. You will also be notified via email to keep track of the delivery status every step of the way.
You can also track your shipping progress here.
Customs, Duties, and Taxes
Enhozho is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
If a package is returned to us due to unpaid customs or taxes, or returned to the sender, we will refund the cost of the product and retain the shipping charges.
Damages
If you receive damaged merchandise, please take a picture and email it to us at 1highheeledhorse@gmail.comright away. We will only replace damaged goods within 48 hours of receiving your order.